Important Notice
These Terms & Conditions constitute a legally binding agreement between you ("Player", "User", "you") and xdspin ("the Platform", "we", "us", "our"). If you do not agree with any part of these terms, you must not register an account or use the xdspin platform in any capacity. Continued use of xdspin following any published amendments constitutes your acceptance of the revised terms.
Acceptance of Terms
By accessing, browsing, registering on, or in any way using the xdspin platform — whether via desktop browser, mobile browser, or any other permitted access method — you unconditionally accept these Terms & Conditions in their entirety. These terms apply to all visitors, registered users, and any other persons who interact with xdspin in any manner.
These Terms & Conditions should be read in conjunction with the xdspin Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and xdspin. In the event of any conflict between these documents, these Terms & Conditions shall take precedence unless explicitly stated otherwise.
xdspin reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. We will endeavour to notify registered users of material changes via the platform or email on record. Your continued use of xdspin following the posting of any changes constitutes acceptance of those changes.
Eligibility & Age Requirements
Strict Age Requirement — 21 Years and Above
In accordance with Philippine gaming law and PAGCOR regulations, participation in real-money online gambling is strictly limited to individuals who are 21 years of age or older. xdspin operates a zero-tolerance policy with respect to underage gambling. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds frozen pending review, and the matter reported to the appropriate regulatory authority.
To be eligible to register and maintain an active account on xdspin, you must satisfy all of the following conditions:
- You are at least 21 years of age at the time of registration and at all times during your use of the platform.
- You are a resident of or physically located within a jurisdiction where access to and use of online gaming platforms is not prohibited by applicable law.
- You are acting on your own behalf as an individual and not as an agent, representative, or nominee of any third party.
- You have not previously had an account suspended or terminated by xdspin for a violation of these Terms & Conditions.
- You are not listed on any self-exclusion register maintained by xdspin or by PAGCOR.
- You are not a current employee, contractor, director, officer, or immediate family member of an employee of xdspin or any of its affiliated entities.
xdspin reserves the right to request proof of age and identity at any point. Failure to provide satisfactory documentation within the timeframe specified by xdspin may result in account suspension and the withholding of pending withdrawals pending identity verification.
Account Registration & Security
Each individual is permitted to hold only one (1) registered account on xdspin at any given time. The creation of multiple accounts by the same individual, whether using different names, email addresses, mobile numbers, payment methods, or device identifiers, constitutes a serious breach of these Terms & Conditions and may result in permanent account closure and forfeiture of all balances across all accounts.
When registering your xdspin account, you agree to provide accurate, current, and complete information. You further agree to maintain and promptly update your account information to keep it accurate, current, and complete at all times. xdspin shall not be liable for any loss or damage arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your password and any SMS one-time password (OTP) issued to your registered mobile number. You must:
- Never share your xdspin login credentials with any other person under any circumstances.
- Log out of your xdspin account at the end of each session, particularly when using shared or public devices.
- Notify xdspin support immediately if you suspect any unauthorised access to your account.
- Not use any automated login tools, bots, or scripts to access your account.
xdspin will never contact you to request your password. Any communication purporting to be from xdspin that requests your password should be treated as fraudulent and reported to our support team immediately.
Deposits, Withdrawals & Payments
xdspin accepts deposits and processes withdrawals via the following payment channels available to Philippine players: GCash, Maya (formerly PayMaya), BPI, BDO, Metrobank, 7-Eleven, and USDT. All transactions are denominated in Philippine Peso (PHP) unless otherwise specified. The minimum deposit amount is ₱100. Minimum withdrawal amounts are subject to the specific limits published in the xdspin cashier section, which may be updated from time to time.
Philippine Payment Methods
Deposits via GCash and Maya are credited to your xdspin account in real time under normal operating conditions. Bank transfers via BPI, BDO, or Metrobank may take longer to reflect depending on the processing schedule of the issuing bank. xdspin is not responsible for delays attributable to the payment processor or your bank.
All funds deposited to xdspin must originate from a payment account or card that is registered in your own name. You must not deposit funds on behalf of another person, and you must not allow another person to deposit funds into your xdspin account using their own payment credentials. xdspin reserves the right to request proof of payment method ownership at any time as part of our anti-money laundering (AML) verification procedures.
Withdrawal requests are subject to identity verification and, where applicable, wagering requirement completion. xdspin reserves the right to conduct enhanced due diligence on withdrawal requests that exceed specified thresholds or that are flagged by our risk management systems. Processing times for verified withdrawals are as published in the cashier section and may vary by payment method.
xdspin does not charge fees on standard deposits or withdrawals, however your payment provider may apply their own transaction fees. You are responsible for any such third-party fees.
Bonuses & Promotional Offers
xdspin may offer welcome bonuses, reload bonuses, free spins, cashback promotions, and other incentive offers to eligible players from time to time. All bonuses and promotions are subject to specific terms and conditions that will be published alongside each individual offer. In the event of any conflict between the general terms in this section and the specific terms attached to a promotion, the specific promotional terms shall prevail.
General conditions applicable to all xdspin bonuses unless explicitly stated otherwise include:
- Wagering Requirements: All bonus funds are subject to a wagering requirement that must be fulfilled before any winnings derived from bonus funds can be withdrawn. The applicable wagering multiplier will be clearly stated in the promotional terms for each offer.
- Game Contributions: Not all games contribute equally to the fulfilment of wagering requirements. Slot games typically contribute 100%, while certain table games, live casino games, and other categories may contribute at a reduced rate or not at all. Full contribution tables are published in the relevant promotional terms.
- Bonus Validity: Bonuses must be used within the validity period specified in the promotional terms. Expired bonus funds and any associated winnings will be forfeited without notice.
- One Bonus at a Time: Only one bonus may be active in your xdspin account at any given time unless the promotional terms explicitly permit the stacking of bonuses.
- Abuse Prevention: xdspin reserves the right to refuse, suspend, or revoke any bonus if we reasonably suspect that a player is abusing our promotional system, including through the use of multiple accounts, coordinated betting patterns, or any other method designed to circumvent the spirit of the promotion.
xdspin reserves the right to modify, cancel, or discontinue any bonus or promotional offer at any time without prior notice. Changes will not affect bonuses already accepted and in active use, except where required by regulatory obligation.
Gameplay Rules & Bet Settlement
All games offered on the xdspin platform — including but not limited to slot machines, live dealer casino games, virtual table games, sports betting markets, online bingo, and online sabong — are subject to the specific game rules published within each game interface or game section. You are responsible for familiarising yourself with the applicable rules before placing any real-money wager.
xdspin uses certified random number generator (RNG) technology for applicable games to ensure fair and unpredictable outcomes. Live dealer game outcomes are determined by physical game apparatus operated by live dealers under standard casino rules.
Sportsbook bet settlement on xdspin follows the applicable sport-specific rules as published in the sportsbook section. In the event of a dispute regarding bet settlement, xdspin's decision shall be final, subject to the formal dispute resolution procedure outlined in these terms.
In the event of a technical fault, software error, or malfunction that affects the outcome of a game or bet, xdspin reserves the right to void the affected round or bet and refund the staked amount to the player's account. xdspin shall not be liable for any anticipated winnings that were not recorded due to a technical fault.
Prohibited Conduct
The following activities are strictly prohibited on the xdspin platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of all balances, and referral to the relevant Philippine law enforcement or regulatory authorities:
- Registering more than one account on the xdspin platform.
- Providing false, inaccurate, or misleading information during registration or at any subsequent point.
- Using the platform while under 21 years of age.
- Using software, bots, artificial intelligence tools, or any automated systems to place bets, exploit game mechanics, or gain an unfair advantage over other players or the platform.
- Engaging in any form of collusion with other players, including in live poker, live casino, or any game involving competing players.
- Attempting to manipulate or exploit bonus systems, including through multi-accounting, coordinated wagering, or reverse engineering of bonus mechanics.
- Using the platform for any purpose related to money laundering, terrorist financing, or any other illegal financial activity.
- Reverse engineering, decompiling, or attempting to access the source code of any xdspin software or platform component.
- Transmitting any virus, malicious code, or disruptive content to or through the xdspin platform.
- Engaging in any conduct that harasses, threatens, or intimidates other players or xdspin staff.
Intellectual Property
All content on the xdspin platform, including but not limited to the xdspin logo, brand name, website design, graphics, user interface elements, game assets provided by xdspin, text, and software, is the exclusive intellectual property of xdspin or its duly licensed content providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the xdspin platform for personal, non-commercial entertainment purposes only. This licence does not permit you to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any xdspin content without our prior written consent.
The xdspin name, logo, and all related marks are trademarks of xdspin. You must not use any xdspin trademark, trade name, or branding in any manner that could cause confusion, disparagement, or that implies affiliation or endorsement without our express written permission.
Privacy & Data Protection
xdspin collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By registering on xdspin, you consent to the collection and use of your personal data as described in the Privacy Policy.
xdspin applies the data privacy standards set out under applicable Philippine law, including the Data Privacy Act of 2012 (Republic Act No. 10173). Your personal data is used for the purposes of account management, identity verification, transaction processing, customer support, regulatory compliance, and where you have opted in, marketing communications.
xdspin will not sell your personal data to third parties. We may share data with regulated service providers acting as data processors on our behalf, and with relevant authorities where required by law or regulation. For full details on how your data is handled, please review our Privacy Policy.
Limitation of Liability
To the fullest extent permitted by applicable Philippine law, xdspin, its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of the xdspin platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, even if xdspin has been advised of the possibility of such damages.
xdspin does not guarantee uninterrupted, error-free, or completely secure operation of the platform. The platform is provided on an "as is" and "as available" basis. xdspin makes no warranty, express or implied, as to the merchantability, fitness for a particular purpose, or non-infringement of the platform or any content or service accessed through it.
In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, xdspin's liability shall be limited to the maximum extent permitted by law. In no event shall xdspin's total aggregate liability to you for any claims arising from your use of the platform exceed the total amount deposited by you into your xdspin account in the thirty (30) days preceding the event giving rise to the claim.
Account Termination & Suspension
xdspin reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, for reasons including but not limited to:
- Breach of any provision of these Terms & Conditions.
- Failure to complete identity or age verification within the specified timeframe.
- Suspected fraudulent activity, money laundering, or other illegal conduct.
- Regulatory requirement or instruction from a competent authority.
- Account inactivity exceeding the period defined in xdspin's dormant account policy.
If your account is closed due to a breach of these terms, xdspin reserves the right to withhold any balance in your account pending investigation. If the investigation confirms a material breach, the balance may be forfeited in accordance with the specific provisions violated.
You may close your xdspin account voluntarily at any time by contacting our support team. Any verified balance remaining in a voluntarily closed account will be returned to you via your registered withdrawal method, subject to standard withdrawal processing times and the completion of any applicable wagering requirements attached to active bonuses.
Governing Law & Disputes
These Terms & Conditions and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
In the event of any dispute between you and xdspin, we encourage you to first contact our customer support team via live chat or email at [email protected] to seek an informal resolution. xdspin commits to responding to all formal dispute submissions within five (5) business days of receipt.
If an informal resolution cannot be reached within thirty (30) days of the dispute being raised, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Republic of the Philippines for resolution of the dispute.
Amendments to These Terms
xdspin reserves the right to amend, revise, or replace these Terms & Conditions at any time. When material changes are made, we will update the "Last Updated" date displayed at the top of this page and, where practicable, notify registered players via the platform or via email to the address on record.
It is your responsibility to review these Terms & Conditions periodically to stay informed of any updates. Your continued use of the xdspin platform following the posting of revised terms constitutes your acceptance of the updated Terms & Conditions. If you do not agree to the revised terms, you must discontinue use of the xdspin platform immediately and contact support to close your account.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to raise a formal complaint, please contact the xdspin support team through any of the following channels:
- Live Chat: Available 24/7 directly on the xdspin platform. This is the fastest way to reach our support team for urgent matters.
- Email: [email protected] — our support team aims to respond to all email enquiries within 24 hours on Philippine Standard Time (PST, UTC+8).
Support Operating Hours
xdspin customer support operates 24 hours a day, 7 days a week, 365 days a year on Philippine Standard Time (PST, UTC+8). We serve players across Metro Manila, Cebu, Davao, and the entire Philippine archipelago.
Playing on xdspin — Key Commitments
Five core commitments that define how xdspin operates for every Filipino player on the platform.
Fair & Certified Games
All xdspin games use certified RNG technology or professionally operated live dealer equipment. Game outcomes are not influenced by the platform in any way. Every spin, every hand, and every roll is independently determined.
Transparent Withdrawals
xdspin publishes clear withdrawal timelines and minimum amounts for every payment method. GCash and Maya withdrawals are processed within five to thirty minutes for verified accounts. No hidden fees are applied on standard withdrawals.
Identity Protection
Your personal data is protected under the Philippine Data Privacy Act of 2012. xdspin does not sell your data to third parties and uses bank-grade SSL encryption across all account and cashier pages on the platform.
Responsible Gaming Tools
xdspin provides deposit limits, session time reminders, and self-exclusion tools to all registered players. We comply with PAGCOR's responsible gaming framework and enforce the 21+ age requirement without exception.
24/7 Philippine Support
Our support team operates around the clock on PST. Filipino players across Manila, Cebu, Davao, and the entire archipelago can reach a live support agent via the on-site chat at any hour of any day.
Clear Bonus Terms
Every xdspin promotion includes fully disclosed wagering requirements, game contribution rates, validity periods, and maximum withdrawal limits. We do not bury important conditions in fine print. What you see is what applies.
Ready to Play at xdspin?
Now that you know the rules, explore everything xdspin has to offer Filipino players — from live casino and PBA betting to slots and online bingo. Play smart, play responsibly.